exe alameda reforma was a great stay. the location is super close to the city center, making it easy to explore. my room was clean and quiet, which was perfect for a solo traveler like me. i also appreciated the good wifi connection!

strongly recommend

I was truly impressed by the cleanliness and warmth of the hotel. The friendly staff made me feel welcome, quickly assisting with my luggage and offering help with local attractions. It was a comfortable, safe space for my stay.

More comfortable seating would enhance the lounge areas.

Had an awesome group trip! The hotel is close to sights like Chapultepec and some great restaurants. We booked a few day tours right from their travel agency—super convenient. Rooms were clean and quiet, and the breakfast buffet was delicious!

One downside was some rowdy guests. It was a bit noisy one night, which made it tough to sleep. Staff handled it well, but a little more attention to noise control would help.

The cleaning staff seemed overwhelmed, as one of our rooms wasn't cleaned during the day, and while the replacement room was satisfactory, the initial oversight impacted our experience. Noise from other guests on one night disrupted our sleep, a concern when specific quiet hours are outlined. On a positive note, the staff was exceptionally friendly, especially the waiters, and the hotel's central location made exploring nearby attractions effortless. The breakfast buffet exceeded expectations, offering a great variety of delicious options.

after my last stay in mexico city, i was pleasantly surprised by my experience this time. the room was spacious and beautifully decorated, making our romantic getaway memorable. the staff were friendly and went out of their way to ensure we felt special throughout our stay.

the air conditioning was inconsistent.

a heartfelt stay where compassion meets comfort, beautifully clean rooms with convenient amenities like wi-fi

Exceptional service made my stay unforgettable.

I had a comfortable stay in a large beautiful queen room. The staff provided excellent service and were very helpful. The onsite restaurant offered a delicious breakfast buffet. The central location made it easy to explore nearby attractions. A great value for the price. 😊

In my wife’s opinion, the room could include a sofa bed for extra comfort when traveling with families.

Comfortable Stay with Exceptional Staff

I enjoyed my four nights, thanks to the attentive staff who made my experience memorable. The room was immaculate and quiet. Don't miss the surprisingly delightful local dining options nearby! Be sure to explore during the day for safety. Highly recommend exploring the area by foot.

The hotel provided a comfortable environment for my business stay. The room was well-equipped with essential amenities, including a reliable Wi-Fi connection, which significantly supported my work tasks. The staff demonstrated professionalism and were effective in assisting with all my queries, particularly during my multi-day meetings facilitated in the well-appointed conference rooms.

There were some noise disturbances from external events.

will come back

The Deluxe Queen Room was spacious with a cozy seating area. Air conditioning kept things cool. I loved the bathroom with a luxurious bath and free toiletries provided. The fitness center was a plus, along with the stunning hot tub. Breakfast had fresh pastries and great options. Staff was super attentive and helpful.

Would definitely recommend for getting around area

Comfortable room, friendly staff, and great amenities like a fitness center and restaurant made our stay enjoyable while being just a short walk from the metrobus station.

Can’t fault anything about it.